On Inflexible Enterprises
Yesterday’s Wall Street Journal had an interview with Anne Mulcahy, CEO of Xerox (XRX). I’m not mentioning the article because of Xerox itself. I don’t see any margin of safety in the stock.
Xerox isn’t particularly cheap on an enterprise value-to-EBIT basis. The company did earn good returns on equity in the late 90s; but, those returns were largely the result of leverage. So, investors who buy Xerox are betting on a turnaround with limited upside.
Considering the situation at Xerox and the current market valuation, it’s hard to say whether the stock is overvalued, undervalued, or fairly valued. Regardless, it doesn’t look like an especially attractive opportunity – it seems to be trading within that rather broad gray range that forces me to withhold judgment.
However, the article was worth reading, because it reminded me of a particular problem I had not yet discussed here.
Over time, a business puts down roots. It engages in activities that require it to take on economic and moral obligations. Often, investors find extricating the business from these obligations proves far more difficult than they ever imagined.
One answer in the interview contained an important lesson for investors. Said Mulcahy:
This is the pain of technology transitions. You can either sit and wait like Kodak or Fuji…and fall off a cliff when it happens. Or you can migrate…It’s always more attractive to stay in the old technology from a profit standpoint. Always. But you’ll be going out of business.
This problem isn’t limited to technology. Whenever a large investment has been made in a particular area, whenever there is a lot of capital, people, and ego tied up with some operation, the transition away from that operation is apt to be far slower than what an objective observer would have expected.
As an investor, it’s easy to look at a corporation from afar and see the business the way a rational capital allocator would see it. But, very few people within the organization are able to take such a farsighted view. They are not able to asses the matter dispassionately. There are jobs at stake. There is the admission of defeat. And there is the question of identity. Just as importantly, these problems hang over the managers every day. Staying too long in a dying business is rarely the result of one major misstep – rather, it is the result of a series of seemingly innocent steps that merely serve to delay the inevitable.
Recognizing the terrible importance of the inflexibility of an enterprise that is tied to a particular line of business, mode of production, or labor force is a difficult task. Many value investors have been caught in this trap. Some business appears to offer excellent value today; but, if it should cling too long to its old ways, that value will be destroyed. It’s tempting to think that managers will see the obvious danger, act to remedy the problem, and forever change the organization, before…
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